Workflow-first
Built around the daily task lists, outreach loops, and follow-up moments care managers already run.
Healthcare CRM for value-based care
The command center for care-gap growth.
No heavy IT. Built for small & mid-size ACOs.
Reduce care-manager workload, close more gaps, and improve quality scores with a single source of truth.
- NYU-backed founder
- Designed with input from ACO care managers
- 4
- operating workflows unified
- 1
- care team source of truth
- 24/7
- patient-facing access
Physician groupsACOsMSOsRisk-bearing clinicsQuality teams
- 01Data
- 02Workflow
- 03Patient
- 04Quality
- 05Reporting
The gap CareMetric Hub closes
Value-based care is won in the weekly operating rhythm.
Small and mid-sized provider organizations are being asked to perform like sophisticated risk-bearing networks, often with siloed systems and thin operating teams. CareMetric Hub gives them the CRM layer for the work that actually moves performance.
Read our storyWhy CareMetric Hub?
Built for the operators who have to move quality, risk, and patient work every week.
Integration-lite
Start with CSV imports, move to SFTP when operations mature, and connect through FHIR when the organization is ready.
Built for smaller teams
Designed for small and mid-size ACOs that need performance momentum without enterprise bloat.
Security & Compliance
Built for healthcare's trust requirements.
Patient data stewardship is part of the operating model: BAAs before onboarding, encryption in transit and at rest, role-based access, audit logs, and clear data portability.
Review security and complianceHIPAA-compliant frameworkBAAs signed before onboardingEncrypted, role-based, auditable access
Explore ACO workflows
SEO-ready paths for care-gap, quality, and care-manager operations.
Care-gap operations built for small and mid-size ACOs.
Workflow-first ACO care gap management software for small and mid-size provider organizations that need prioritized work queues and quality follow-through.
Learn moreMake quality score improvement easier to operate every week.
Help quality teams track open gaps, route patient follow-up, and see quality score movement before reporting periods close.
Learn moreReduce care-manager workload with clearer daily workflows.
Reduce manual care-manager workload with prioritized daily work queues, patient outreach context, proof capture, and operational visibility.
Learn moreStart value-based care operations without a heavy IT lift.
Start value-based care operations with CSV imports, move to SFTP as workflows mature, and connect through FHIR when the team is ready.
Learn moreProduct spine
One platform for the care-gap lifecycle.
From imported data to patient outreach to executive reporting, CareMetric Hub gives teams a practical operating system for value-based care.
See the PlatformCare-gap CRM
Priority gaps186live operational signal
value surfaced$412kmodeled from current work
Performance path+8.4%
Diabetes A1c follow-up
High-priority path active
Screening proof pending
Synced into care team workflow
Contract goal review
Synced into care team workflow
Why buyers care
A sharper CRM for teams accountable for quality, risk, and growth.
Unify the data picture
Bring EHR, claims, and patient-reported signals into a single operational view so teams can stop reconciling spreadsheets before they can act.
Prioritize the right next step
Sort gaps by measure window, patient risk, appointment timing, ownership, and modeled financial value.
Close the loop
Coordinate outreach, portal reminders, proof capture, and task ownership without losing the audit trail.
Explain the business impact
Give leaders a live view of performance movement, contract scenarios, and value at risk.
Origin story
Built from the policy reality providers are living through.
CareMetric Hub emerged from a clear market gap: healthcare organizations are being pushed toward value-based care while many smaller practices still lack the connected systems and resources needed to operate it well.
The company was named a finalist in the NYU SPS Hospitality Innovation Hub Incubator Program, where its founder sharpened the business around customer validation, investor readiness, and healthcare procurement realities.
MissionMake value-based care easier to operate, measure, and sustain.
VisionBecome the unseen operating layer that helps care teams focus on patients.
FocusPractical workflows for providers that need momentum without enterprise bloat.
Ready for the sales conversation